One-of-a-Kind Items
Welcome to Custom Touch by Candace, your online store for customized art and machine embroidered tissue box covers. Each and every piece is a one of a kind. Give a gift to yourself or a friend that is completely unique.
About ordering a custom product
This is How we Roll!
After you place either a custom order or an in-stock painting, I will fulfill your order just as soon as possible. If a camera sample of a custom work is not enough for you, I will send out a physical sample of the colors requested ASAP. This will delay your order, however, we want you to be 100% happy. I will let you know the day and approximate time that I anticipate painting your custom canvas. After I paint the finished work, I will send you a photo by text for your approval. It's extremely important that I get a confirmation one way or the other by return text, so if it's not satisfactory, I can immediately scrape off the paint and redo the painting if you don't like it.
The top coat will be put on your painting after the painting is completely dry. That process can take four days to up to four weeks to completely dry and cure. That process cannot be rushed, as any other artist will attest to. One thing to keep in mind is that no matter how hard I try to match a design that you like, every piece comes out differently. It isn't called fluid art for nothing.
Gift Cards
Do you offer gift cards?
Often times the best gifts are to let the person you are gifting pick out their own custom gift. After your payment for the gift card is received, we will send you a dollar specific voucher that you can gift to friends or family.
One-of-a-Kind Items
Easy, Fun Shopping
Returns and Refunds
Do you accept returns and give refunds?
The full purchase price, minus the initial shipping charge you paid, will be refunded. Once the painting arrives safely and in the same pre-shipping condition from us (as shown in your pre-shipping photo) back in my studio, I will refund you. You as the buyer returning the artwork is responsible for packing and shipping the item back to me.